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Troubleshooting
Solutions to common issues and problems.
My short link is not redirecting — what should I do?
If your short link is not redirecting, check the following: (1) Make sure the destination URL is...
Updated 4 months ago
My statistics are not updating — why?
Statistics are updated in real time, but there are some cases where they may appear delayed: (1) If...
Updated 4 months ago
I am not receiving emails from the platform
If you are not receiving emails (such as verification, password reset, or notifications), try the...
Updated 4 months ago
